FACTS

• Workplace violence includes verbal aggression, threats, and intimidation.
• Service-based roles experience higher rates of confrontational behaviour.
• Early de-escalation significantly reduces the likelihood of violence.
• Children are affected by exposure to adult conflict.
• Clear procedures improve staff confidence and safety.

STATS

• Verbal aggression accounts for a significant portion of reported workplace violence incidents.
• Education and care sectors report higher exposure to emotionally charged interactions.
• Organizations with de-escalation training report fewer incidents escalating to physical violence.
• Early boundary-setting reduces repeat confrontations.
• The Bureau of Labor Statistics reported over 37,000 nonfatal workplace violence injuries in 2022 caused by another person.
• Workplace violence accounts […]

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