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Retail Sales and Service – General Fact Sheet

Retail Sales and Service – General Fact Sheet

WHAT ARE THE GENERAL DUTIES OF SOMEONE WHO WORKS IN RETAIL SALES AND SERVICE, OR IN A SIMILAR JOB THAT INVOLVES WORKING WITH THE PUBLIC?

Some of the main duties of sales and service personnel in stores, hotels and other locations are to:
  • Greet customers and discuss details of the transaction.
  • Provide information to customers about products and services.
  • Determine method of payment, and prepare bills, invoices and other documents.
  • Assemble displays of merchandise.

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