There is a scene that plays out in workplaces every day, and most companies barely notice it. A supervisor stands in front of a crew for a morning safety talk. He has the sheet in his hand. He reads through the hazards, reminds everyone to wear the right PPE, mentions housekeeping, asks if there are any questions, pauses for less than a second, then says, “Alright, let’s get going.” Nobody speaks. The team disperses. From a distance, it looks like communication happened. A record may even show that training happened. But very often, nothing meaningful was exchanged at all. The workers may […]