An overview of ADA federal requirements including hotel and motel room descriptions and booking policies compliance. How easy is it for a person with a disability to book a room on your hotel’s website? Is there information about the special amenities that make it a comfortable – and not to mention ADA-compliant – place to stay? Is that information available when someone calls the front desk or the brand’s centralized reservation number? How about when someone makes a reservation through an OTA? If not, the clock is ticking to when that information will have to be available, or a hotel risks being […]
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