ISO 9001 – Lessons from the Trenches

CATEGORY – SAFETY COMPLIANCE

DATE – Wednesday, September 7th, 2022

TIME – 9:00 AM PDT

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ABOUT THE WEBINAR

ISO 9001 is a standard that sets out the requirements for a quality management system. It helps businesses and organizations to be more efficient and improve customer satisfaction. ISO 9001 is so widely implemented that, by design, it applies to any kind of organization. This means that it is broad and general, and not prescriptive of methods. Figuring out how to achieve the requirements is an entire subdiscipline with its own best practices.

In this webinar, speaker Daniel Clark will cover various ISO 9001 themes such as:

  • Auditors will give away the nature of their industry experience by where they focus.
  • Infinite recursion is implied by some requirements, such as calibration.
  • Auditors have vastly different methods of doing audits.
  • Collecting feedback is tough, but we have to do it.
  • An auditor doesn’t make assessments on the quality of practices like monitoring, measuring and risk assessment.

This webinar will also discuss various cases with regard to ISO 9001, including:

  • Company whose founder passed away unexpectedly.
  • Companies confused about what a quality manual is supposed to be.
  • Auditing an engineering firm is difficult because everything applies.
  • Manufacturing outfit with long term, specialized workers and their resistance to change.

ABOUT THE SPEAKER

Name: Daniel Clark

Title: Founder & President

Company: Clark Health and Safety Ltd.

LinkedIn: Daniel Clark

Daniel Clark is the founder and President of Clark Health and Safety Ltd., providing safety and quality consultation and auditing services across various industries in Calgary, Alberta starting in 2018. Prior to that, Daniel worked on implementing safety and quality management systems at various companies pursuing ISO or COR certification.

Daniel has a Bachelor of Science degree, certification in health and safety, certificates in both CAD design and CNC operation, ISO 9001:2015 and 45001:2018 auditing certifications as well as certification to train other lead auditors in those frameworks through PECB. Additionally, Daniel has earned the professional designations of Canadian Registered Safety Professional (CRSP) and National Construction Safety Officer (NCSO) for his work in the safety industry, and is a Certified Quality Improvement Associate (CQIA) through the ASQ.

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